Important Patient Notice
From Monday 23rd March the main front door entrance to Pavilion Surgery will no longer be open.
We have made this difficult decision to prevent patients without pre-booked appointments entering the building. This is in line with the social distancing guidance due to covid-19.
We would like to reassure you that you can continue to contact us by telephone during our normal hours 8am-6.30pm Monday to Friday.
If you are unwell, have a general query or need to speak to someone, please contact the surgery on:
Telephone: 01273 685588
Latest News on Covid-19 Coronavirus
Patients are advised to please STAY AT HOME if you have:
and / or
Please read the NHS advice about staying at home, including for how long self-isolation should last.
Further information is available on nhs.uk or click here.
Resources for those who are self-isolating
Stay at home guidance
Advice for People at Risk - How to be prepared
Advice and Support
Please find some useful support advice and telephone numbers to help manage anxiety and worries you may be facing during the Covid outbreak:
We have been provided with the Emotional and Psychological Survival Guide created by the Red Whale team at the University of Reading on March 19th 2020:
Red Whale Emotional and Psychological Survival Guide
We also have available other resources:
How to be your own First Responder for anxiety management
Mental Health Support and Crisis Service telephone numbers
Brighton & Hove City Council's list of local support services
Thank you for your patience
During this period we are experiencing a high volumes of calls. Though our phone lines are very busy at this time we do appreciate your patience whilst waiting to get through. We would like to update you on how we will be managing your requests:
Prescription requests and medication supply:
- You do not need to order ‘extra’ supplies of medication. We do not wish our patients to stockpile. Prescriptions can still be supplied normally, even if your usual GP is absent.
- We are asking all our patients to nominate a pharmacy from whom you can collect your prescriptions, if you have not done so before.
- We do not accept prescription requests over the phone. Please call POD (prescription ordering direct) on 08081 647 678, Monday to Friday between 8:00 and 16:00 (excluding bank holidays).
- Prescriptions can still be ordered via the Patient Online Access service and other apps.
- We have moved to a telephone triage for GP and Advanced Nurse Practitioner appointments. They will arrange a face to face appointment where clinically necessary.
- Appointments can only be made 1 week in advance.
- Sick notes will now be emailed to patients directly. You do not need a sick note if you are self-isolating with Coronavirus. Sick notes will be emailed directly to you once authorised by your GP.
Online Appointment Changes
Our appointments made available through the various apps (such as Patient Online Access) have been limited to telephone consultations with a GP or Advanced Nurse Practitioner. This is part of handling Coronavirus contingencies and will continue for an indeterminate period.
Welcome to Pavilion Surgery
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Pavilion Surgery Brighton Practice Leaflet
This document contains a summary of information about the Practice's staff, services, procedures and some general medical advice. It will download to your computer as an MS Word document.
Practice Leaflet 2019
A new means to check on your Imaging referral
If you have been referred for an X-Ray, CT or Ultrasound but have not been contacted about a date, time or place for the appointment yet, there is a service who will help. See the BSUH Imaging Booking dept page for more details.
Extended Hours Service
The service to open GP and Nurse appointments at evenings and weekends is now available. See the Extended Hours Service page for details.
The Pavilion Surgery will be closed on the dates:
Monday 25th May
all day for the Bank Holidays,
Monday 31st August
all day for the Bank Holidays,
Wednesday 21st September
Wednesday 18th November
From 12:00 midday for Staff Training,
Friday 25th December
Monday 28th December
all day for the Bank Holidays,
Thursday 22nd April (2021)
From 12:00 midday for Staff Training.
Please ensure any prescriptions you require have been obtained before this date. For information on services open during this period please see the Opening Times pages and view the "Practice Closures" and "When we are closed" tabs.
A list of Pharmacies which are still open for business can be found on the NHS England (South) Pharmacy page.
Buy common medicines without a prescription
For short-term conditions, Over the counter medicines will no longer be prescribed from August 2018
The local CCG has decided that we can no longer prescribe some common medicines which you can buy at your local pharmacy or supermarket shop without a prescription. This is quicker for you and frees up NHS resources for people with serious health problems. Some of these medicines cost just a few pence.
Examples of what can be purchased without a prescription are:
- Allergy medicines
- Simple pain killers like paracetamol and ibuprofen
- Sore throat, cough, cold and flu medication
- Anti-diarrhoea medication
- Rehydration salts
- First aid kit including plasters and bandages
Warning: Buying medicines online
Medication sold by unregistered online pharmacies could be out of date, diluted or fake. For the UK Register of regulated Internet Pharmacies, visit:
For more information visit the NHS advice page: NHS.UK - Internet Drugs
Privacy Notice – Direct Care, (routine care and referrals): How we use your data.
Please read this Privacy Notice to learn how the Practice will use Patient Identifiable Data according to the new General Data Protection Regulations (GDPR). It describes the requirements of General Practice, what data is collected and your options for opting out of the collection if you choose:
Privacy Notice for Direct Care.doc
Catchment Area map now available
See the Practice Boundary page to use it.
(Site updated 29/05/2020)